In the third-party maintenance (TPM) industry, server maintenance is a word to boost and repair server hardware. Diagnosis and replacement of spare parts such as motherboards, CPUs, memory, hard drives, & HBAs (host bus and adaptors) included.
Server Hardware Maintenance Services include:
Importance of Server MaintenanceMuch like an insurance policy or a warranty on a car, your server hardware maintenance contract makes sure that you can spend less time worrying about downtimes, how long it will take to fix, and how much repairs will cost. You can pass the issue to your service provider to take care of. IT Server hardware maintenance support is usually convenient through the original equipment manufacturer (OEM), but there is a more cost-effective alternative. Support services are also applicable through third-party maintenance providers. Both side providers offer maintenance contracts to ensure support is available when needed. Types of Server MaintenanceServers play a major role in the day-to-day operations of many companies. Keeping such a piece of hardware up to date and in working order is a top priority for IT professionals. There are different types of server maintenance—the management of servers by managed services providers and server hardware break/fix maintenance provided by third-party maintenance providers. Managed ServicesServer management and annual maintenance performed by MSPs (managed service providers) usually involve routine monitoring and upkeep of the server equipment to ensure it works at higher levels. Tasks include work checking log files, installing software patches and updates, and performing regular back-ups. Several companies have IT departments it can take care of server equipment maintenance tasks. Break/FixThe other type of server maintenance is TPM (third-party maintenance) providers called break/fix. When any aspect of your server equipment fails, TPM providers, like M Global Services, fix it. There is a good chance for companies to have an IT department to do the types of regular monitoring and upkeep mentioned above. Highly trained engineers and help desk members are equipped to handle all kinds of issues from the easy replacement of drives (or any other hardware component such as memory DIMMS, fans, power cords, etc.) to difficult issues requiring subject matter experts. Having a contract with a TPM provider can help to minimise downtime because the provider will already have a pretty clear idea of your environment, have necessary parts stocked (depending on the SLA you’ve chosen), and have a plan in place should anything go wrong. But even if you don’t have a contract with a third-party maintenance company, we will fix your issue. How To Choose TPM Services for Your Server Maintenance Needs?So why choose third-party maintenance? There are several advantages to going with TPM support for the maintenance of your servers. Often the most motivating benefit is the cost. By choosing third-party maintenance providers you could save up to 70% on the support budget over OEM contracts. It’s not just that the contract itself prices less (though it does). TPM providers can be flexible in the SLAs that they offer and a contract that perfectly matches your needs and budget. Find out more about our SLAs. Learn more about the extra benefits of TPM support. Much like an insurance policy, you do not notice the importance of server equipment maintenance support until you need it. We set you up with the right maintenance contract, and you can have peace of mind. Don't worry about downtimes or blown budgets—we’ve got you covered!
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November 2022
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